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Under Pressure Sales Inc is listed as a Small Engine Repair Service serving Jacksonville, Florida. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
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Jimmy has been a huge help in getting me back up and running. My pressure washer broke on a Saturday and Jimmy ran up to the shop despite being closed to help me. Great guy and great service. I cannot recommend Under Pressure Sales Inc enough.
Brendan and his team over at Under Pressure Sales is amazing!!! They helped me get my new pressure washing rig built for my new soft wash company 904 Refresh. Brendan is the best and has made us life long customers due to his awesome customer service, advice, greet pricing, and fast turn around.
Brought a Troy Built pressure washer in for repair and was told it would be about a week before it could be worked on. Two weeks went by and when I called to see the status of the machine I was told it had not been looked at yet, and I should call back in a few days. I waited an additional week and called again and was met by a voice recording indicating the mail box was full. I then waited two hours, called again and the woman on the phone said it was not looked at yet, and I should call back in a few days. At this point I told her not to bother looking at the machine and I would be in later that day to pick it up. Upon arriving at the... Brought a Troy Built pressure washer in for repair and was told it would be about a week before it could be worked on. Two weeks went by and when I called to see the status of the machine I was told it had not been looked at yet, and I should call back in a few days. I waited an additional week and called again and was met by a voice recording indicating the mail box was full. I then waited two hours, called again and the woman on the phone said it was not looked at yet, and I should call back in a few days. At this point I told her not to bother looking at the machine and I would be in later that day to pick it up. Upon arriving at the business location, I was not offered an explanation or an apology as to why the service I experienced was so bad. When I asked to speak to a manager or an owner, I was informed that the owner was not available and the person I was speaking to was the manager. As a manager, she obviously had not taken the course on customer satisfaction. I urge anyone looking to do business with this company get a firm time commitment, and get it in writing. Needless to say this business is off my "preferred contractors" list.
Very grateful for Under Pressure sales, Inc. Especially Clay and D!! Their customer service is always above and beyond! Not just with the concern to help me solve whatever issue of the day is but also the just nice conversation every single time I see them. Thank you so much for holding the fort down D and Clay!!
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