Txs locksmith

After washing both keys to my 2005 Volkswagen Touareg, my car no longer recognized them. This triggered the car’s immobilizer (electronic device that prevents unauthorized keys from operating the vehicle), leaving the car unresponsive and locked my steering wheel. Being the “Do It Yourself-er” that I am. I invested in some new keys on Amazon, a new Lenovo laptop, and a VCDS (Volkswagen auto group Com diagnostic system) dealer level cable that should allow you program new keys, considering all goes smoothly. Well lo and behold, even with the VCDS cable, the keys would not program, and the Touareg still had troubleshooting codes. The codes being: keys were not programmed, and the steering wheel lock actuator was defective. Fine. The VCDS cable didn’t work, so now what? I had seen services on eBay that advertised reprogramming the ECU (electronic control unit), POTENTIALLY alleviating all immobilizer related “issues”, including the car not recognizing keys that had not been programmed. -My issue at hand. This seemed like that grand solution to all the current issues I was having. I pulled out the ECU, sent it out, and waited patiently to receive it back. When I installed it, nothing was resolved. VCDS was showing the eBay seller successfully disabled the immobilizer, but still had all the same issues. The trouble codes of unrecognized keys, and defective steering lock actuator. The codes persisted even after clearing them. At this point I decided to reach out to the professionals. I contacted the local dealership. The issue would be having to tow the Touareg there. Not to mention the service advisor didn’t inspire much confidence when he disclosed I’d still have to pay the full fee of programming both (2) keys, even in the event they were unsuccessful in doing so. This led me to seek alternatives, and then I found TXS Locksmith. I called them up, and explained my situation. We agreed on a date they could come by, essentially doing a house call, and get the Touareg working again. In the end, Gio came by and was able to program both keys, and now all the immobilizer/key related issues are resolved. I couldn’t be more satisfied with the level of service I’ve received from TXS Locksmith. Professional, punctual, and bilingual. -This is how you earn lifelong customers.