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Pipe Repair
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Dryer Repair
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Washer Repair
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TC appliance and Joe were great. Thankfully an easy diagnosis to fix the washer and we were up and running. Joe was professional, kind and thorough with explaining the situation and fix. We appreciate not having to replace a whole new washer. Thanks for the great work!
It was easy to get an appointment scheduled, but I was not informed about the cost of the service at the time of booking.
I didn't question this at the time because we needed help in repairing our dishwasher.
Matt, or service tech, was surprised at this but did a good job explaining my costs.
Submitted review earlier, 5 stars, or above. Very great sevice tech. No issues, right part, 2 hrs repair. Cleaned up, and double checked his work ,for no leaks were present. Tech is a very good asset to Builders appliance. As you can see before and after repairs
Tim is absolutely fantastic, my fridge wasn’t working and him and his techs came down and did an absolutely fantastic job. I appreciate your honesty and reliability. Thank you for getting my fridge up and running.
This is the best appliance repair experience I have ever had. By far! We were connected with them by our home warranty company (AHS) for a broken dishwasher. Historically, they’ve matched us with repair companies that did not impress me.
Twin Cities Appliance was an absolute joy to work with at every step. As soon as I put in the request, I got a text message a few hours later. I called & the lady on the phone was 100% on top of the whole situation. I explained what was going on & she immediately had parts shipped that came within 18 hours of making the call. I couldn’t believe it.
The tech came out the next day, and inspected my dishwasher. He was a really nice guy who didn’t mind my 4 year old’s insatiable curiosity. Lol. He discovered that the spray arms were clogged so he arranged for those parts to be delivered. He set up an appointment to come back and install them. I (stubbornly) put them in myself and it made a huge difference. The tech came back when he said he would & checked everything out. He noticed another issue that was immediately fixed with the parts that the lady ordered originally.
I am so happy! They work together as a team and provided the best repair experience I’ve ever had. Everyone is so friendly and good at their jobs! Next time something breaks, I am going to call Twin Cities Appliance directly and pay out-of-pocket. The experience is well worth it.
In an industry that that often disappoints, TCA is a refreshing combination of great customer service and excellent communication. You’ve restored my faith in appliance repair.