Asher McNaughton
On the day of the estimate, the technicians showed up at the last minute of the window I was given. Then while they were standing in my living room they sprung a $250 inspection charge to proceed. I was not previously informed that there was any cost for the estimate. I'd already taken time off work and had waited two weeks for the estimate. Of course I agreed. Then, while they inspected, the lead tech gave me a ballpark number for stove and install of $3500-4500. Official estimate came out to 11k. How can someone do business this way? If I agree to the install the actual will probably cost me 15k or more. I called for my $250 back; they said since I agreed to the inspection that they wouldn't. I feel manipulated.