Robert T MacDonald
I've been pushing an older Thinkpad along and had an issue loading an app. Instead of calling Roger (owner) and Luke right away, I decided to follow advice I got online and promptly couldn't open any program. When I called Tech Lab, Roger was great over the phone asking about my issue and even better when I got there. Like a Doctor, he was curious how I used the laptop, gave me an estimate for the repair, and called me back within 2 hours saying it was fixed. He also assured me I didn't need to upgrade the box. Amazing. If great people with solid technical skills (and without "up-sell-itis") is what you need, look no further. Tech Lab is my newly appointed "Go-to Team"!