Kesten
TO WHOM IT MAY CONCERN (please read) I will NOT be recommending this roofing company. After having a new roof installed during the purchase of my home. I had a mitigation system also installed on the same day. After both the roof and mitigation system were installed. I made an appointment to have them inspected to verify they were installed appropriately. The exhaust pipe for the mitigation system comes out of the roof and was sealed with spray foam. And not properly fastened to the roof with a galvanized boot flashing to not allow water into my attic. I called Monday trying to get answers on who is liable for this. And all this week I have been calling Tadlock just to be told “The mailbox is full at this time. Goodbye”. I was finally able to get a response four days later that following Friday. That the Tadlock isn’t responsible due to the mitigation system being installed after they left that day. Which is CRAZY to hear when the contractor who put the mitigation system in the house. Has proof that the mitigation system was finished and functioning before the roofing company even showed up. Long story short, Tadlock sent me another invoice for $498.00. So that I could then pay for the repair on top of already paying for a new roof ($15,000). It doesn’t matter if you're a first responder, veteran, or someone who is just trying to keep a roof over your families head. They don’t care, save yourself the headache and choose a more professional company. Side note: I had went to Home Depot to get the roof items needed to do a roof flashing boot. And it costed me $71.00. Hope this helps someone.
