Supreme Carpet & Upholstery Cleaning Service

Fantastic service!!!! I recently got a used sectional that had some stains and looked fairly dirty. So I decided to get it cleaned. At first I was not expecting much because the sectional looked quite dirty. But Jack at Supreme Cleaning did a great job. I was surprised at how well he cleaned it. The sectional almost looked like new. I could not have been happier that I found him online. In addition to the great job he did, Jack was very kind, personable, and professional. Plus he charged less than the other cleaners in the area. If I need cleaning I will definitely be calling Jack at Supreme Cleaning, again.

When tested to stand behind his service he proved unprofessional, ineffective, annoying and somewhat sleazy. His initial price was reasonable but proved to be a poor value. I should have seen the red flag when he took a call from another unhappy customer while he was here! If you need carpet cleaning please save your time, money and aggravation and do business with someone else - almost anyone else would be an improvement for a number of reasons. While I tried to work with him to resolve this, he took no responsibility to actually get any stain out. Ultimately, I ended up cleaning it (and the other areas he missed) myself with Folex to finally remove what proved to be a truly simple issue to deal with. Not only did Jack do a poor job cleaning, he was unprofessional in several ways. He spent more time arguing why it might not come out and why I should pay him to come back to reassess this than actually bothering to deal with the problem. When the stain returned after the carpet dried I called to tell him I needed more help with that area. To save him a trip back, I followed his instructions - cleaning it again myself - to see if what had re-emerged could be wiped away. It wouldn’t. After initially agreeing to come back he back peddled and kept calling to try to get me to agree to pay him to come back. He really gives car salesman a bad name. He did agree to come but blew off the appointment and never called. When I called him later to follow up on the missed appointment, he made poor excuses why he couldn't call - even 1 day later - and refused to come back without being paid. I felt that I paid money to watch someone go through the motions of cleaning a carpet.