Business owner
Claim profile
Own Store Space Self Storage?
Claim this profile to update photos, hours, services, FAQs, quote requests, appointments, and customer-facing details.
19 service profiles
Self Storage Facility businesses and related repair services are available around Newport, KY.
3.2Rating
5Reviews
0Photos
5Services
About this business
Store Space Self Storage is a self storage business serving Newport, KY. Store Space provides storage units ranging from 5'x5' lockers to large 10'x20' units. The facility features climate controlled units, elevator access, and drive-up storage options. Store Space offers convenient online rental with no security deposit and flexible rental terms. Store Space is locally operated and emphasizes customer care and hassle-free rentals.
Self Storage Facility
Services
Services and categories listed for this business.
Self Storage Facility
Self Storage
Climate Controlled Storage
Drive-Up Storage
Vehicle Storage
Location
Address and directions for this business.
Questions & answers
Helpful answers
Quick answers from this business profile.
What can I fit in a 5x10 storage unit in Newport, KY? +
Store Space Self Storage states that a 5'x10' small storage unit is roughly the size of a walk-in closet and ideal for the contents of one room, including furniture, boxes, seasonal decor, and bins.
Is a security deposit required for your Newport self storage? +
Store Space Self Storage does not charge a security deposit for rentals.
Do you have other storage facilities near Newport, KY? +
Store Space Self Storage operates multiple storage facilities nationwide and offers other locations near Newport, KY.
Reviews
3.2
β
β
β
β
β
5 reviews
Write a review
Share your experience with this business.
J
Joey Barnes
May 28, 2025
β
β
β
β
β
1.0
A couple years ago i moved from an apartment and into a house but the house was fully furnished so i rented a storage locker here on the second floor with the intent of using everything for my next apartment. I had a bunch of clothes, a couch, a king and queen size mattress and plenty of other things to have a fully equipped apartment when it was time to go. I got a locker on the second floor along with the protection plan they offer giving me a peace of mind. Shortly after signing the contract the rate went up and over a year in they had a water pipe burst and flood my second floor unit damaging and ruining all my things. The claims departm... A couple years ago i moved from an apartment and into a house but the house was fully furnished so i rented a storage locker here on the second floor with the intent of using everything for my next apartment. I had a bunch of clothes, a couch, a king and queen size mattress and plenty of other things to have a fully equipped apartment when it was time to go. I got a locker on the second floor along with the protection plan they offer giving me a peace of mind. Shortly after signing the contract the rate went up and over a year in they had a water pipe burst and flood my second floor unit damaging and ruining all my things. The claims department and the employees on site are separate entities so I have no complaints with the on site employees. But the claims department didnβt seem to follow our contract regarding reimbursement. They used this arbitrary formula to calculate depreciation of assets even if the life of the item was in the unit. Essentially Iβm here to say if I wouldβve anticipated this outcome I wouldβve just thrown everything away when I moved as it wouldβve saved me money. The reimbursement they provided was a joke and disrespectful and took months with little reply or coordination. They said there was no phone number to call and everything had to be done via email. Iβm not one to write negative reviews but wanted to let the public know that they either need to get their own insurance or just know youβre about to be swindled any angle they can.
E
Eric Taylor
Jan 23, 2026
β
β
β
β
β
5.0
First time Customer. Terry was the gentleman who was helping me today. Super nice,very friendly, and he answered every single question that I had. So with that being said, as long as there isn't any problems with anything, which there shouldn't be, Terry is the type of person you want to be greeted by coming into a business for the first time.
E
Elaine Hope
Feb 1, 2026
β
β
β
β
β
1.0
This man verbally Assaulted me and threatened me! High strung bully that ran me out of Where I store my belongings. I pay to have my things thereβ¦ He threatened me! Telling me he was going to turn off my code! I was hurt deeply and bullied to leave. This person needs to be checked into, as I was aggressively treated like a criminal at a place I am storing my belongings!!! He is a dangerous man Creating a VERY hostile environment. I actually PAY to get abused like this?! No sir. I encourage upper management to look into this man, he is pointing fingers, he accused me of loitering?! ππ©π€¨ Iβm at my unitβ¦ When someone is this dismissi... This man verbally Assaulted me and threatened me! High strung bully that ran me out of Where I store my belongings. I pay to have my things thereβ¦ He threatened me! Telling me he was going to turn off my code! I was hurt deeply and bullied to leave. This person needs to be checked into, as I was aggressively treated like a criminal at a place I am storing my belongings!!! He is a dangerous man Creating a VERY hostile environment. I actually PAY to get abused like this?! No sir. I encourage upper management to look into this man, he is pointing fingers, he accused me of loitering?! ππ©π€¨ Iβm at my unitβ¦ When someone is this dismissive and cruelβ¦. There is so sort of unethical behavior happening. Often when others are accusing others of something, He is doing something illegal or unethical. I am there being positive and into my business. He said,β get your stuff and leave β or I will have your code turned off!β He is looking to be antagonistic. Heβs extremely unstable, couldnβt even have a pleasant or calm conversation. He was so unfriendly and dismissive, committed to being right about this accusation. Then kept saying β weβre done weβre done. β this combative person, was dismissive and wouldnβt even allow me to speak! Aside from you acting like a lunatic, creating an UNSAFE situation that now I have to be involved in because my life and business is IN this storage facility. What a NIGHTMARE of a person! Who in their right mind talks w customers, this way???? This man is projecting, and itβs frightening. Disgusting; NO humanity just abuse of power. I made several reports to corporate about this particular incident and never received a call back. This in itself is alarming that this abusive bully seems to have that much power within the company that his actions and threats are not questioned or investigated!
S
Stanley Aldridge
Oct 24, 2025
β
β
β
β
β
5.0
My experience at this facility has been wonderful. The place is clean and safe. I would recommend this place for everyone I also help cleaning up around the place π
J
Justin Greer
Jul 25, 2025
β
β
β
β
β
4.0
Updated to my original 1 star review: The store manager got in touch with me and walked me through how they prorate the 50% discounts over 60 days. So they stick to their word on the 2 months at a discounted rate. I wish the communication was better upfront, because they did tell me I'd be paying full price for August. But they were great about following back up with me after I pointed out the issue. Original review: If you rent from here I would make sure you talk with someone who is physically at the office. I'm moving from 2 time zones away so when I called I got their corporate call center and rented through them. Well they assured me th... Updated to my original 1 star review: The store manager got in touch with me and walked me through how they prorate the 50% discounts over 60 days. So they stick to their word on the 2 months at a discounted rate. I wish the communication was better upfront, because they did tell me I'd be paying full price for August. But they were great about following back up with me after I pointed out the issue. Original review: If you rent from here I would make sure you talk with someone who is physically at the office. I'm moving from 2 time zones away so when I called I got their corporate call center and rented through them. Well they assured me that even though I was renting at the end of June that the 50% for 2 months promo would still count for July and August. Well of coarse the next morning I get a call from the local office and they tell me that's not the case and I'd have to pay full price for August. Instead of making it right they of coarse blamed me the customer for not calling during normal business hours, as if I'm supposed to know about the disconnect between their local and corporate office! Typical BS from these companies, point the finger at everyone but themselves.
Want to leave a review?
Sign in to share your experience with this business.
Log in