StoneCraft Studios

Professional, knowledgeable and fair pricing. One of the only companies to service our Kingsman fireplace. They were able to get it back up and running seamlessly. Would recommend to anyone who needs servicing.

Kiyah is probably one of the best Customer Service reps I have ever worked with! She’s all about the customer. She takes her time. She has patience. She walks you through things. I cannot recommend the fireplace store more to anybody, she deserves a huge raise! They should be proud to have her as an employee!

Jaedon was fantastic. I scheduled for a cleaning of my logs. While it did take quite a while to get an appointment, The service was great! I was not able to be home for the appointment and had to have someone else there to let in Jaden. He called me before he arrived. We talked about everything I needed and then he called me before he was complete and we talked about everything that have been done. When I got home and saw the fireplace, it looked amazing. But Jaden truly had a very personable demeanor And was just wonderful to work with. Stone craft Studios is lucky to have Jaedon on their team!

Very pleased with my entire interaction with StoneCraft Studios - from initial phone conversation, to meeting in store, to install. Responsive, punctual, great communicators. Received multiple quotes and theirs was the my transparent and offered great value. Couldn't be happier, couldn't recommend them higher.

I highly recommend StoneCraft Studios. They did an excellent job helping us select our Mendota gas fireplace insert and did a fantastic job installing it. It looks and functions great! Kiyah (office) and Jaedon (Technician) provided great customer service throughout. It is clear they care about their customers. Their prices are fair and transparent. Looking forward to many great years gathering around our new Fireplace insert!