Sonic Device Repair Cary

I don’t know why all positive reviews these are all genuine? Ok let me explain my issue, I visited this shop on my laptop issue. They said $150 to repair it, due to some busy i went to after two months to get it repaired, they said price is $280. Same laptop with in two months why price changed they said I don’t know. Instead of paying $280 I can buy new one right. I saw their behavior is vary to different people. I can’t comment here on that. I don’t recommend it

I went there for help with taking a stripped screw out! I understand their base rate is $85 for labor. However, I did not appreciate with the customer service and how condescending the lady at the front desk was🙏 Update after getting the Google review response: My phone was never looked at. At the store, the estimate for fixing it was 30 minutes and the store does not know the actual situation of my phone so now in a review response saying “the labor estimate was 1 to 1.5 hours” is obscure. Second, my review has nothing to do with the price of the service! Rather the fact that I walk in and after explaining my situation, I am asked “How muc... Read full review

This place was outstanding…..period! I went to/contacted three other places before finding this place and I won’t go anywhere else in the future! The guy that worked with me (he had a pony tail) was responsive, professional, knowledgeable, transparent, and very credible regarding my laptop that had crashed the same day. They charged me an extremely reasonable/fair $50 to fix it, run diagnostics on it, etc….when everyone else was quoting $175-$250!

We were at Sonic Repair on Thursday, August 7th and received great service from a young man. My girlfriend was having a problem w/her iPhone email. The young man was patient and attentive, and gave us great advice on how to solve the problem. We have been customers before, and will continue to be in the future! Frank P. Dwyer