SERVPRO of Blount County

Don’t recommend! The project manager came out an measured the area for flooring. We discussed the flooring color to match kitchen area told him the name of the floor. He called a week later or so and said he found it it was special order so I said ok. The day the work was to be done they came out ripped my floor out Only to bring the new floor in an it’s not even close to matching. An tells me well I was off a little. We can try an order the correct floor you will just be without flooring for awhile. So this is what I am currently left with. 2 different floor colors.

We contacted ServPro of Maryville when we came home from a getaway to discover warped and peeling hardwood floors. They responded extremely quickly and brought assessment equipment, fans, and dehumidifiers. They were encouraging, supportive, and confident. Max, Gray, Matthew and all employees were great and 5* themselves. Pictures show before and when dry waiting for us to pick out flooring to replace. They worked w smooth relationship w insurance setting up a great experience there as well.