Sedona Permanent Jewelry

My daughter and I stopped by Sedona Permanent Jewelry while visiting the town on vacation. We decided to get matching bracelets to remember our trip. Just the next day, my bracelet broke at the weld and fell off while I was out shopping. It did not even last 24 hours. I was very disappointed and reached out to the company via social media DM. They responded and requested I send a picture and some more information via email. I sent that information right away, but I have yet to hear back from them and 10 days have passed. I've tried reaching out again via email and social media to no avail. Now I'm stuck with an $80 broken bracelet that will cost me another $20 to have fixed back in my hometown. I am very disappointed with their lack of follow through and customer service. So much for "permanent" bracelets.

Sedona Permanent Jewelry is such a gem. The experience feels completely personalized, whether you’re stopping in solo, celebrating a special event, or creating a meaningful bonding moment with someone you love. The space itself is open, welcoming, and thoughtfully designed, and the team takes real pride in their craftsmanship. They offer beautiful, high-quality gold, silver, and other metals, and you can tell they care about every detail from start to finish. I also love supporting a business that’s locally owned and operated by a family who clearly pours their heart into what they do. If you’re looking for something meaningful, memorable, and made to last, I highly recommend Sedona Permanent Jewelry.