Paul Jablon
I brought in a MacBook Air that would not open, and if you took it into Recovery mode, just went into an unending loop. Within 5 minutes Dan had diagnosed a major issue. He presented me with a few options, background on the operating systems, and what probably caused the problem in the first place. After asking all the right questions about cloud backup etc. he did a reasonably priced repair that had the computer working perfectly in about three hours. A first great experience with the company.