Roof Top Innovations Waco Roofing Company

We had our house roof replaced by Rooftop Innovations out of McGregor, TX. Jon Key did an outstanding job! He worked with us on our insurance and helped us overcome their denial of our initial claim. He stayed on site to supervise the work and went above and beyond what I could have hoped for. I recommend this company without reservation if you want great service and support and a great roof. I would definitely call them again for any future roofing needs.

We recently had our roof replaced. Jon Key came by to inspect the roof and took pictures. He shared the pictures with us and pointed out the hail and wind damage as well as noted the need to replace the wood around the chimney as it was rotten. My husband and I needed some time to discuss the situation and Unfortunately we ended up having a family emergency and were not able to get back in touch with him for almost a month. During that time Jon did check in with us however did not flood us with calls and messages. His patience during this time was, in my opinion, a huge selling point for your company. Once the process started, Jon was able to organize the chimney being fixed prior to the roof being replaced. Jon was present from start to finish. Jon demonstrates outstanding knowledge and professionalism. He made himself available to explain the roofing process, answered all our questions and made sure everything was done right. Jon just made this a very easy process. We highly recommend Roof Top Innovations for anyone needing quality roofing work and excellent customer service .

Recently had roof completely replaced along with a window replacement and drywall repair due to small leak by Rooftop Innovations. Jon Keys was the first contractor to show up, respond to calls, and answer questions while others that I reached out to never called back. We wanted to go with metal roof and Jon and his sales folks quoted us that, then discussed other options and took the time to explain pros and cons of different types of metal roofs and shingles. In the end we upgraded shingles to class 4. I was surprised when crew showed up at 7am Saturday morning and Jon was there too. As they took the roof off and exposed some unseen damage Jon documented it, and made sure the roofer did repairs even on facia when they didnt really want to. Jon was here the entire time the roof work was being done ensuring that the work was completed to my satisfaction. When the gutters were installed after the roof repair and I had questions about the placement of downspouts and other items again Jon explained things; listened to my concerns and had folks come back out and install another downspout where I thought another one should be. Our drywall repair on interior of house was quick and smooth even though I asked them to do a bit more after i took the stained glass I installed out and found additional damage; Jon made sure this was taken care of as well. When the window replacement didn't happen in a timely manner Jon pushed the company to complete the installation and followed up multiple times to ensure it was done. All in all I couldn't be happier with Rooftop Innovations and Jon Keys was an excellent manager; polite, responsive, understanding, knowledgeable and very professional. For the work that we had done and the level of management that Jon brought to the job I am well satisfied with the result and the price that we paid. I would use this company again