Caitlin Ghegan
I can't applaud these folks enough, and I've called them several times in the past few months. Bob and team were transparent, honest, thorough, expedient, and reliable. When we were investigating a surge event that zapped several appliances, they called out bigger issues that another service didn't even notice, but that could have become dangerous (and this was affirmed by National Grid folks as well as other contractors who provided much higher estimates). They do a great job and are very helpful in explaining the scope of the work. Their Office Manager, Madison, too, is a true MVP! Super responsive and supportive, especially when we needed documentation to file with insurance.