RIHI The Home Improvement Specialist

Rhode Island Home Improvement (RIHI) was a pleasure to work with from start to finish. From the sales representative, Heather, coming to our home and explaining the features of the new bay window, showing samples, explaining benefits and then giving us a good price - it was an easy decision. To the work crew who did the actual installation, to the quality follow up with Randy Hershoff, they were detail oriented, concerned with our satisfaction and true to their word. We replaced a large bay window that was original to the home's construction in 1959. It was a focal point and one of the reasons we bought the house, it was so open and attractive. But it had aged, was uninsulated glass, leaked and didn't open well. The new window is stunning. Clean lines, airy, warm, easy to open, the road noise is barely noticeable now. It had to be custom built and was worth the wait. I recommend RIHI for your home construction needs. Before and after photos are posted below.

We contacted several contractors who either never called back, or worse, set up appointments and then didn’t show. Then we saw the RIHI truck at a neighbor’s house. This neighbor couldn’t say enough wonderful things about RIHI. So without even checking reviews online, I called them. We received an immediate call back, an appointment was set up for two days later. An extremely professional, courteous, and knowledgeable salesperson met with us, and the contract was signed. He knew what we wanted and the price was right. We were even more pleased when the workmen showed up, introduced themselves with a handshake, and were equally professional. We had three windows replaced. They had to be special ordered and were exactly what we wanted. The old windows were out and the new windows were in the same day. The furniture was moved back. It was like they had never been here. RIHI made good on every promise they made, and I highly recommend them. This is a family-owned business and it could not be more obvious how important their company reputation is to them.

I recently had three exterior doors replaced at my home, and the experience was excellent from the first appointment through the final follow-up. The salesperson took the time to understand what I needed and walked me through all the options. The process was easy and stress-free. The installation crew did outstanding work. They were professional, respectful of my home, and their attention to detail showed in the final result. The doors look great and operate perfectly. After the installation, the company followed up to confirm everything met my expectations and to answer any questions. It’s clear they care about customer satisfaction. I highly recommend them and would use them again.

The work and support RIHI provided to my home needs was amazing. We signed the contract and no less then 2 weeks later my house was done. I have a 1500 square ft home and it was done in 2.5 days. I was amazed at the job the crew done and they paid attention to each detail. The crew was respectful and cleaned up after each work day. The RIHI family has gone above and beyond what was needed. We have some minor things to improve but the house looks amazing. I would recommend RIHI to anyone looking for home improvements. Thank you. Kristy and Jamie.