David Lockwood
Fair Warning: I am extremely disappointed with the snow/ice removal services provided by Rex Rieger. They did not clear my parking lot but rather blocked my loading docks with the plowed snow so that my business could not receive deliveries causing a major disruption. They also left the parking spaces half way completed and some had the plowed snow in them. My employees had trouble finding a place to park when coming to work. Additionally, they did not clear the walkways in the front or back of the building creating a major liability for all employees and customers. Customers had to walk through the snow to get to my business front door. What person in their right mind would think this is an adequate and acceptable job? I had to call Rex Rieger to request that they come back and do the job correctly. They came back out and still left the walkways uncleared. Had to call again to get them to come a 3rd time. Then they charged me over $1,000 for all the visits they made when it should have been done correctly the first time. Wow. Just terrible. I have cancelled my agreement and will not be using them anymore.