Reservoir Home

This water heater is so much better than my last one. It has supplied plenty of hot water without getting cooler over the course of a shower. I like the access to the water heater with an app, such as the ability to run the recirculation pump. It is supposed to learn our usage pattern over time and be more efficient about having hot water when we need it. For anyone who cares about controlling their water heater via phone, this is an excellent solution. We are monitoring our energy usage to see how the cost compares to the old system, and expecting that it will be better. The price is comparable to other heat pump water heaters and included installation.

I'm an early adopter of reservoir. I was in the market for a new water heater anyway, and I wanted a heat pump heater but was having a hard time justifying the cost. Reservoir is exactly the same price I was quoted for a dumb heat pump water heater, with some compelling bonus features. First, it's a smart device in ways that are actually useful. It tells you water and energy use, has freeze and leak protection built in, and has a "party mode" for times when you have a crowd and don't mind sacrificing a little efficiency to make sure you have ample hot water. Second, it comes with a hydronic pump that recirculates the hot water so you always have hot water (in practice, not full temp, but warm enough) mere seconds after you turn on the tap. I measured and it took about 90 seconds to get hit water at my kitchen sink with the old heater. It's only a few second now to get water warm enough to comfortably wash dishes or hands, and fully hot in 90 seconds. Installation was very professional, the crew was great. Took about 5 hours including wiring and hauling out the old unit. Looking forward to using this for many years to come.

I’ve had a great experience and can’t recommend them enough. I knew nothing about water heaters before finding out I needed to replace mine. I found out about Reservoir through a connection to a current employee, and I pestered the team with a ton of questions about their product. I also price-shopped other water heaters and installation quotes. I settled on switching from gas to a heat pump water heater for usage cost savings and energy savings. A big value of Reservoir is that they’re transparent about the all-in installation price. In contrast, getting quotes out of plumbers was a nightmare. It was a couple thousand dollars of labor for the ones who did get back to me, meaning the net upfront cost of a Reservoir is similar to or less than other HPWHs. The installation team and support team were both very professional throughout the process. It was exciting to experience the instant water feature firsthand, and I’m looking forward to seeing the energy savings roll in.