Lakin Kovar
Redline plumbing installed the water heater in our house on 8/8/2023 before we purchased it. We moved into the house in November and had problems with the water heater from the jump. The pilot light would randomly go out and the indicator light would be completely off, we had to restart it several times on almost a monthly bases. About a month ago I called Redline Plumbing to come out and take a look at it since they were the ones who installed it. Travis said he would come by and look at it, he was in our house for only 2 minutes (not exaggerating) before saying that it was working fine and he couldn't do anything for us. Frustrated, I called another company who was able to diagnose the problem within 20 minutes and replaced the parts that day. My impression is that this company does not care about the quality of service they provide and WILL give you the run around to avoid warranty coverage. We will NEVER use this company again for any future needs.