Quality Jewelry Design & Repair

Highly recommended!! This necklace has great sentimental value to me. I accidentally broke it one day, and the break was in the center of one of the sides of the chain. I took it into a shop in Palatine and they did a horrendous, embarrassing job “fixing” the necklace. They put a link that was about three times the size of all the other links on to reattach the chain and said to me that “you can’t even tell”, you could CLEARLY see the difference! Ew, I was so upset. So then I searched around for another jewelry repair shop and found Quality Jewelry Design in Bloomingdale… I called and told the lovely lady that I spoke to, who is the owners si... Read full review

I met Art as walk up customer , I told him what type of ring I imagine when I think of my upgraded engagement ring and he delivered. His sister works with him & she is super helpful as well. From the design to curation of the diamond to final product the whole process was seamless. Fair price too . I see him as the creator and her as the sales person :) . Very nice people . They will be moving soon to another location. I highly recommend. Thank you !

I had an absolutely great experience getting my watches resized here, it was extremely quick, affordable and high quality service. They are extremely knowledgeable and go above and beyond to satisfy their customers. I was very satisfied with my experience and would highly recommend this establishment for any of your jewelry needs. Easily deserves 5 stars.

My husband brought in a bracelet that had broken and needed repair. Everyone he talked to and worked with was very kind, however, the repaired bracelet broke in the same place within an hour of putting it back on…just fell apart with no tension being put on it. Definitely disappointed in now having to bring it somewhere else to have the same repair redone.