Troy Robinson
Their team was exactly on the scheduled time and did a great job of cleanup. The project manager, Will, made a special trip to review and answer our questions. Very pleased
Pyramid Roofing offers leak repair, pipe repair, roof repair, and shingle repair in Richmond.
Pyramid Roofing offers leak repair, pipe repair, roof repair, and shingle repair in Richmond.
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5 public reviews
Their team was exactly on the scheduled time and did a great job of cleanup. The project manager, Will, made a special trip to review and answer our questions. Very pleased
The process started when we identified a degraded "boot" on a plumbing vent on our roof. We called Pyramid Roofing. The roof was examined inside and out. An outside inspection (done with a drone) showed other issues. A good description of the cost of repairs or replacement was provided by David (the Pyramid Rep). Samples of the replacement material (shingles, drip edge, underlayment, water and ice shield, etc) were shown and explained. We chose to replace the roof. The work was scheduled within a couple of weeks and was completed in one day. There was a supervisor onsite for most of the work. So far, so good. Some minor comments- some of the cleanup was done late in the day in the dark. We picked up several nails (more than a dozen) in our driveway and on our deck. Also a followup drone video of the finished roof installation would have been appreciated. Overall, positive experience and job well done.
Scott was AMAZING!!!! He was super thorough and explained everything with pictures, which is something that most techs/sales guys don't do. He pointed out some things about my roof that I didn't know about and why they are important as well. I bought from him same day because he was so good at helping my wife and I understand what was going on. Would recommend him to my neighbors 100%.
I needed my roof replaced before I could get new insurance coverage and Drew came out to give me an estimate, went into the attic and on the actual roof, providing pictures and video of all of the issues so that I could see for myself what needed to be done, where other companies just looked at the roof from the street or just from pictures. Pyramid office staff were polite, respectuful, and made sure I got on the schedule within a week! They started right before 8am and finished by noon! Worked fast and did an amazing job, not to mention cleaned up everything after themselves. They also give follow up calls from a manager who makes sure everything is to your liking, that it was done the way it was supposed to be done, and provided pictures of the finished product. Plus, they have one of the best warranties in the area with lifetime workmanship coverage! I recommend using this company for all of your roofing needs!