Puget Sound Electric Gates and Fences LLC

I'm very pleased with the high quality of work done by Artur of replacing our automatic gate openers. When Artur came to inspect the gates before providing the quote, he took the trouble to figure out how to get a keypad we have that operates the gate working. Other companies I called for a quote said they couldn't make it work. He also was able to provide us the option of getting hydraulic gate openers that other companies didn't give. He did a great job of installing the new gate openers over 2 days, they look good and work well. He troubleshooted a problem with a noise the gate was making when opening and closing and then fixed it. He got the keypad programmed so that we could use it to operate the gate. Artur is friendly, knowledgeable, and professional. Highly recommend his work and this company.

Highly recommend! We had an incredible experience with Puget Sound Electric Gates and Fences! They recently installed a new automatic swing gate at our driveway, and everything from the initial consultation to the final installation was handled with absolute professionalism. Artur was the installer on our project, and he was fantastic to work with. Super friendly, always on time, and incredibly communicative throughout the entire process. When unexpected issues came up (as they often do), Artur tackled them head on without letting anything slow down the job. His work ethic and attention to detail really stood out. The finished gate looks amazing and operates flawlessly. It’s clear that Puget Sound Electric Gates and Fences takes great pride in their craftsmanship and customer service. With dedicated professionals like Artur on their team, it’s easy to see why they’re so highly rated.

A few days ago one of our swing gates stopped working. Calls to several businesses were made, but Artur of Puget Sound Electric said he would come by tonight, because he was leaving on vacation tomorrow. He came as promised, checked the electrical connections in a step-wise fashion, and then had me try the gate, which worked. He charged me only the cost of gas, and suggested that if the problem happened again that he would only replace the motor arms, not the entire gate complex. His prompt response, immediate repair, more than fair charge, and plan for further contingencies was impressive. 5 stars for sure!

A few year's ago we decided we wanted to have an automatic gate installed... I called around and quickly realized two things 1) There was one big player who was not very good at returning calls and said it would be 9 months to a year before they could get started 2) and then a variety of smaller companies with hugely varying reputations and levels of service. I felt a bit at a loss as to how to proceed so we put the gate idea on the back burner. Two years later I started looking at automatic gate companies again... after reading reviews I settled uncertainly on 3. I reached out to them. One company was very quick to come out however I had to call them 2 times to get the promised quote over the next few weeks. I then had a few questions which they never got back to me about. I scratched them from my list. The 2nd company I reached out to never responded. The 3rd was Puget Sound Gates and Fences. They only had a handful of reviews but they did have a solid Youtube channel showing a great number of gates they had done. They were quick to set up an appointment and Naira was happy to provide a few references. Both references got back to me noting they were very happy - one was actually a well known Puget Sound builder who had Puget Sound Gates and Fences install a gate on a custom home for them... Within a few days Arthur from Puget Sound Gates showed up in his work van... he was not a man of many words. He said "No problem - send me photos of what you want and we will prepare a quote". I did as requested and within 3 days I had a quote... it was fairly priced and, with the glowing testimonial from the well known Seattle builder, I said "let's do it". Arthur and Naira were very efficient and within 3 weeks the gate posts were going up followed by the custom wrought iron gate and even electrical... they knew what they were doing. No question was too small and Arthur was always available by phone. If I called he would say "I will be there this afternoon"... and he was! I even had a simple issue with the control box several weeks after installation... I called and Arthur came right over (no charge). Really impressive. I must say we love our gate and were HUGELY impressed by Puget Sound Gates and Fences attention to detail, promptness, and service.