Prudential Alarm

Service people were on time, very professional, had on Prudential jackets to identify themselves, removed their work boots without being asked. They were very knowledgeable, and thorough. They were at my house for an hour, but unable to assess the problem, and as a result unable to fix the issue. They did replace the backup battery, but that intervention was unsuccessful. My instructions were to wait for a call from the office to discuss further options.

I’ve been with Prudential Alarm for years, and they’ve been nothing but outstanding. Their customer service is always professional, responsive, and truly cares about keeping you protected. The system is reliable, easy to use, and gives me peace of mind knowing my home is secure. Anytime I’ve needed assistance, they handled it quickly and efficiently. Highly recommend Prudential Alarm to anyone looking for dependable security and great service!

Years ago, our former building manager recommended Prudential Alarm to us for a combination lockset replacement. Whenever I need service, I reach out to Jay at Prudential Alarm. Jay provides excellent customer service, as does every single tech that has assisted me over the years. Last week, I needed an urgent code reset on our lock and Jay sent out two techs the very next day! The techs were friendly, professional and fast. I recommend Prudential Alarm for your security locket needs, they are excellent!