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I called PlumbPro after noticing wet spots forming on my ceiling. To their credit, they scheduled a next-day visit and conducted a thorough inspection. They cut a hole in the ceilingβwith the understanding that I would be responsible for patching itβin order to run diagnostics, including running water for about 30 minutes in total. They also inspected the bathroom above, which was the initial suspected source. Ultimately, they determined the issue was most likely a roof leak, which is outside their scope of work. The visit ending up costing $300 and mainly involved cutting a hole in the ceiling, and running water for roughly 30 minutes. After returning to the house to retrieve the access panel, their demeanor noticeably changed, and it felt like the team was in a rush. The access panel provided barely fit and had them chipping away drywall by hand to install. I then had to modify it myself after they left to make sure it was secure and wouldnβt fall. Now, to properly fix the ceiling, Iβll need to enlarge the hole further to remove the uneven sections of drywall. This rush also left little time to discuss other potential issues they briefly mentioned. I later called the office with follow-up questions but never received a response. Additionally, my shower handle hasnβt turned as smoothly since the inspection. Overall, Iβm not satisfied with the experience. While I understand the issue was outside their scope, $300 feels steep for a 90-minute visit that ultimately left me with additional out-of-pocket repairs.