Phone Repair Philly

I like the staff to the point that they're very professional and polite. That's why I gave the two stars. I found this company online and decided to give them a play. Plus they are very convenient they are a block away from my job. I got in a really bad car accident. And my phone was damaged. I went in there on the 23rd. Had to put down half a $430. To get the parts, I need to fix my phone, and I call every day, and the parts still have not arrived. It's been over 16 days. And my phone is still broke and every time I go into the store or I call the number the store associate always says he don't know what the problem is or he has to talk to this person and that person yet an still I'm walking around with a broken phone. I was told upon my first interaction with this company that I could order my parts that Wednesday and they will be in that Friday while it's been 16 days since then, and nobody's trying to figure out where where my parts from my phone is or what the hold up is about. My experience is not a good one with this place. If I don't call and check on the status of my phone parts, nobody contacts me and says anything. They don't answer emails. I even called the main office the number is always busy.. This has been a very bad experience. Upon further review, I may have judged this place prematurely they understood my inconvenience and did all they could to accommodate me in the situation. And to top it all off. They fixed my phone in perfect condition. They took all the inside of my phone apart and put it in another casing.. My phone looks amazing. Brand new... I would highly recommend going here if you want your phone done professionally.. Great job, fellaz