PC Medix, Inc.

PC Medix is GREAT!! My first meeting with Payam was like 15 -18 years ago when I was getting ready to leave town for Christmas the next day and my computer crashed. He came out to my house on an hour's notice and fixed it perfectly. I was able to get all of my stuff out before leaving town. Over the years, I have gotten all of my desktops and laptops from PC and I just got a new one in 1/20. I had been wanting to write a review for the last few months but just didn't get around to it. Now with the shutdown, I have time, and I have to say that dealing with Payam and Andrew is still as FABULOUS as it was 18 years ago. They are both super professional, helpful and very pleasant to deal with!! THEY ARE THE BEST!! Would not go anywhere else. Glad they're close by!! Also, their pricing is more than fair. Thanks, guys!!

I was told that my hard drive crashed and there was no way to recover any of my data. I brought in, and was given back, a broken computer. A day later, I took it to another shop. Though it took some time to go through the boot sequence, the other company was able to retrieve all my data and have the pc working again. If I had listened to them, I would have thrown away years of data- all because they didn't have the patience to work through a slow boot.

Poor communication with the customer and little product knowledge, I was charged $300 for a repair that didn't even fix my computer. I immediately bring the computer back and they say they will re-diagnos and call me with what the problem actually is. 4 days later with no call with what the actual problem is, I decided it was time to call it quits and pick it up. When I arrive my computer is damaged! It clearly was dropped on the screen/side and was extremely bent. The screen was replaced a week before dropping it off here. They say they will "check the cameras", now it's making sense why they didn't call. After standing in the front of the store for 10 minutes someone finally helps me get a PARTIAL refund and if I come back in 2 more days I can get the rest of it.... 10 days of downtime and not being able to use my work computer for nothing and another 2 days to wait for refund, would not reccommend this place.