PC Answers

These guys are awesome. End of story. Had a case of fraud come up, followed up with the bank and did all that. Then I called PC Answers just to let them know that it had happened. Chris was awesome and so helpful. Michael then reached out and followed up with me. He took care of everything and we even had a lovely conversation. By the time the bank got back to us, they were utterly redundant. Can’t speak more highly of their integrity as people and a business, and it’s places like this where I want to spend my money.

I can’t say enough good things about PC Answers. After six frustrating weeks with Dell’s service department and no real progress on my 2-year-old XPS, I was close to giving up. Michael and Chris stepped in and completely changed the experience. From the first conversation, they were patient, thorough, and genuinely focused on solving the problem the right way. They took the time to explain what was going on in clear terms and walked me through the options without pressure. I appreciated their fair pricing, especially after feeling stuck for so long, and the option for priority scheduling was both reasonable and helpful given how long I had already been waiting. Their communication was steady and professional throughout the process. In the end, my system is running properly again, and I feel confident in the work that was done. Michael and Chris stayed with the issue until the problem was promptly resolved.

I was very happy to stumble upon this place to get my computer physically cleaned. Everywhere I called, they were not straight forward about how much time and cost it would be. Chris was very transparent with me on the process, and that it wouldn't take longer than an hour! It ended up costing a fraction of what other shops said it would be. I reccomend stopping by their cool shop for any inquiries or upgrades! Thanks again PC anwsers!

I recently had an issue with an older PC of mine. I discovered PC Answers by doing a Google search and realized they were quite close to my home. I ended up taking my desktop PC there to see if they could recover the BIOS and alas, they told me the bad news that the motherboard was bricked and not recoverable. This, while not certainly ideal ended up being a GREAT experience! Micheal, Chris, and the rest of the staff were great! They took the time to answer all of my questions (and I had many). They were polite, professional, knowledgeable, provided outstanding customer service at a more than reasonable price. I originally was set on simply buying a brand new PC, but after speaking with Michael, I decided to purchase a very reasonably priced used desktop from them as the experience to that point had been so stellar. I highly recommend them for all of your PC diagnostic, repair, and purchase needs. You won't be disappointed!