Parker & Sons

Absolutely fantastic experience with these folks. Truly they are a professional team. We had a water softener installed, and then an RO system in the kitchen, with an added-on alkalizer to remineralize the water, and we also got a couple bathroom faucets replaced. I loved the thoughtfulness and personalities of the skilled tradespeople who did the work as well as the sales contact Paul, who initially came to give us a quote, who also used to be an installer himself. They seem like a good culture and I felt great about them being in my home & giving them my business. My scaredy-cat, who always runs & hides from everyone, even lounged on the floor in the middle of the living room while they walked around him in their shoes with the shoe-cover sleeves on. Which was also a nice thoughtful add. If this reads like I’m a salesperson for them, I’m not, but that’s because I actually sell professional services in the technology industry. I’m a Director of Service Sales & I believe in everyone providing great services for each other! I don’t want our culture to come to expect mediocre, crummy experiences. So I make a point to celebrate and champion great services wherever I cross it.

Parker and Sons arrived within an hour on a Friday evening a day after Christmas. The technician, Elijah, quickly diagnosed our problem. He walked me through what was wrong and scheduled us for a new panel installation. He was up front with us about pricing and what to expect as it was a pricey repair. Ultimately, when the day came for the new panel installation we paid less than what we were originally given for a quote. Thank you, Elijah, Brandon, and Parker and Sons for helping us so promptly with great service and a quality installation. These type things never happen at a good time and you made it easier considering the circumstances of the holiday weekend.