Panther Plumbing

Ridiculously high pricing. Justin came to my home and gave me 2 quotes to repair a leaking copper drain pipe under my kitchen sink. Not an easy location to work on, I get that but still... over $7000 to fix it?! Or if I pay someone else to move the gigantic custom made center island, he'd do the job for just over $5000. I asked him how long it would take to complete the job and he said 6 to 7 hours total. Since there's not a lot of materials needed, the job is mostly labor. I said, "You make $1000 an hour?!" He said "No we charge $675 an hour". I showed him the door and he left. About 30 mins later, someone else called from Panther and ask me... "I heard you weren't happy with the price. How much WOULD you pay?" After a few cuss words came out of my mouth, I hung up. I hate companies like this who hit you with a stupid high price up front just to see if you might agree. Instead, I told him I was offended that he thought I was so stupid to pay $7000 for a job that would maybe take 6 to 7 hours. Then today, I get annoying texts and emails asking me to leave a review. Okay, here's the honest review that you asked for. EDIT to respond to owners comments: It wasn't a "minor price objection" that we were talking about. It was a $6000+ difference between your price and the plumbing company I hired. Your quote was over $7000! I got two other companies to come out and give quotes yesterday. Neither were remotely close to your crazy $7000+ price. I'm hiring the company that quoted me a fair price of $945. They knew of panther and justin from prior work. They just laughed when I told them about the $7000 quote. They're stopping the leak for $945. You wanted $7000+. That's absurd. If the job takes 6-7 hours, they're making well over $100 an hour. That's pretty darned good money for a blue collar worker. I've never made $100 an hour in my 59 years on this planet. I don't care how great you think your techs are or how much money your van costs. A leak is a leak. Stopping it, isn't rocket science. Each plumber is going to stop the leak the same way. Panther doesn't offer some magic way of stopping the leak that should cost 7 times what everyone else charges. You're too full of yourself sir. No homeowner has $6k to throw away like that so you can pay for your "$100k asset parked in my driveway". I'll hire the guy in the old rusty truck and has no booties on his feet any day. All of your negative reviews are from people who said the same thing... YOUR PRICES ARE TOO HIGH. Wake up. The positive reviews you have are obviously from stupid, gullible & overly trusting homeowners who didn't bother getting a 2nd or 3rd quote.

I am very happy with my experience and service with Panther Plumbing and Tray G! Our water heater gave up the ghost after 21 years of service, so we contacted Panther Plumbing to come out and inspect the situation. Tray G. came to my home on time and was very patient and thorough in explaining the possible issues and even how our decision moving forward would affect our overall needs. He gave us all of the options available without trying to push us into any deals. Explaining not only how the system worked and how we also had code violation issues, but also offered resolutions. After careful consideration, we decided to replace old faithful with a new system. So not only did Tray deliver same day quality service, but also gave knowledge of the process and made certain all questions/concerns were addressed. The system looks great and is working properly. All materials are cleaned up after the service and now we have hot water again🔥💧. I pray we don't have any further plumbing issues, but if we did, I trust that we will get the same level of great friendly customer service, with someone knowledgeable, experienced, and professional as with Tray G... thank you Tray!