Pacific Repairs, LLC offers slab leak repair in Hilo.
Pacific Repairs, LLC offers slab leak repair in Hilo.
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5 public reviews
Sachi was soooo unbelievabley helpful during my small businesses time of need and throughout a very stressful situation she was consistently calm and very responsive and reached out with any new information immediately. The experience with this company was above and beyond what customer service generally looks like and feels like these days! 1 million stars to them, especially Sachi!!!!!!!
Art was awesome. He was on time, reasonably priced, knew what he was talking about and was able to replace copper water pipes with plastic and install drywall like a champ and real quick. I will be using Art for all of my future repair needs. Thanks man!
I don't know what others experienced but I experience a great guy who help me in a time of need and was able to fix my water pump in 15 minutes. He is reliable and I now call him with every question I have because I know I am getting the best knowledge.
This was the most ATROCIOUS, UNPROFESSIONAL, and LAZY service I have ever experienced. Called as a new customer requesting emergency service for a broken water pump and no water. Website states they provide 24/7 service, but the owner was extremely reluctant to help because it was “his day off.” He treated me like I was a HUGE inconvenience and wasting his time. I sent him some pictures of the broken pump as per his request. Of course, while trying to find the information he needed on the pump, he treated me like I was an idiot. I told him to take his time as it was New Years Day, and didn’t want to pressure him. I drove into town and my text messaging was off for only about 30 minutes. Next thing I know, the owner is literally SCREAMING and CURSING at me by text. Yes, you heard it... cursing at me. What kind of business owner CURSES at his new customers?! I have never experienced such an unprofessional behavior, lazy attitude, and atrocious service in my life. This guy needs a lesson in professionalism and manners. I’m actually glad he didn’t actually come and attempt repairs - he probably would have created a huge mess, and tried to overcharge or blame his customers. What a mess of a business this guy is! As other reviews have said...do yourself a favor and find another company. Worst service ever!
Mr Miller and his son Thomas were heaven sent when our hot water heater stopped working. They were SO kind, and responded quickly to our issue. They resolved our problem in a timely fashion and went above and beyond to make sure we were satisfied. I recommmend them and would give them 10 stars if I could.
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