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Water Heater Repair
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Pipe Repair
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Appliance Repair
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Our range from the 80s had finally broken. We went to Otts to take a look, and they had several options to choose from. We got exactly what we were looking for! They delivered it the next day. They were extremely kind and did a wonderful job!
This place is going down-hill quick. Being told "this is unrepairable" without an explination and after a short glance at an appliance is not what you want to hear. Even after all of that, we've attempted future calls only to NEVER be gotten back to, and for them to never arrive either.
Point is, they aren't good and i don't suggest them
I called Ott Electric a month and a half ago and had to leave a message. I received a call back a few days later by a lady who acted like she was put out that she even had to return my call. She proceeded to tell me they were busy and they would call me back to schedule an appointment. Well, it's been a month and a half and I've not received a call to schedule an appointment. No wonder they only have 3.5 stars on Google. Thank God our issue isn't/wasn't an emergency! If you need an electrician DEFINITELY look elsewhere. The negative reviews left for this company are definitely here for a reason. BUYER BEWARE!!!
Piss poor attitudes from the service technician's from asking such a simple question which was "can you look at my hot water heater since it only produces enough hot water to full up the bath tub 1/4 full but the tank is a 30 gal" their response was "nope call your landlord" although they are the only ones that manage the heating/cooling plumbing and electrical here. I am tired of taking cold showers and my voice about the problem my apartment has means nothing to the landlord and Ott's electric. Although I have asked for this problem to be fixed multiple times it has been like this for three months now. If Ott's doesn't fix it.. who will?
Terrible place with terrible customer service!!! called OTT electric to hook up a hot tub and they said sure we can do that, got dinked around for 3 weeks with them saying they are just busy and they will get to me when they can. Then they said they just wont have time so the lady at desk said her husband used to work for OTT and he could do it for me so he came to my house and told me I had to go buy all the wiring and breaker box and gear so I did. then he was ignoring my calls until 3 weeks and said that he just cant do it!! I will do everything in my power to make sure everyone I know takes their buisness elsewhere!!