Neighborhood Tire Pros & Auto Service

I was very happy with the thorough inspection Neighborhood Tire Pros gave my car. I elected to have the most immediately needed repairs completed and didn't receive any pushback or pressure to include anything additional. This shop comes across as honest, reliable and reasonably priced. I especially liked that I could shop for the specific tires I wanted online, compare prices and then set up an appointment to have them installed. I would go back to Neighborhood Tire Pros for additional work in the future.

My experience was so very positive here! Customer Service etiquette is five Stars here! I had my rental car, which was a Cadillac Escalade towed there with a flat tire. I was in and out of there within 45 minutes even though it appeared to be quite a few customers. I wish more businesses moved as quickly as this business here. I would gladly make them my go to Tire shop if I was living in Georgia! Keep up the great work fellas!

I really wanted to give a good review as it appears that those who spoke with me about my vehicle were very pleasant to speak with. I had my vehicle towed there and they were unable to properly diagnose my vehicle. I was asked to ride with a tech to see if we could duplicate the issue, just as we were to return to the shop the vehicle began to display the issue and the tech said he heard the noise as well and instead of driving more he said he would take it out later as he heard it as well. They called me the next day and said the vehicle was taken out again and they didnt could duplicate the issue althoughthe tech heard it the day before. They did say there was a difference in opinion about the issue and what they came up with as a suggestion to replace was the engine mounts that would cost about $1400 but they were not confident that it would resolve the reason I brought it in. When I arrived to pick up the vehicle I was told I owed $180 (that included a discount), which was a surprise to me. When I called to say the vehicle would be towed there I was not advised of the cost associated. I am upset because I am out money and I still dont have true diagnosis. The tech who checked me out said he would only charge me $90 because I advised it didnt make sense to charge me without a true diagnosis. I spent overage fee of $60.00 to have it towed there and $90.00 to them and Im back at square 1. I will never return to this shop based on my experience. Interestingly when I picked up the car it immediately began to make the noise I had been explaining and doing some other weird things it wasn't doing before. They also spelled my name entirely wrong and I provided the spelling twice.