Rowan Taylor
What a great business. Jeremy was super responsive and offered to swing by my house to fix my drill. He said he'd call the next day and he did, just as he said. Having someone be both responsive and communicative seems rare these days. Jeremy came by and within about 5 seconds diagnosed the issue with my drill was purely a user error...doh! He didn't bother charging me anything and showed me the errors of my ways. A super simple fix but I appreciate he didn't try and charge me or upsell me on anything. I will definitely be going to him if I do break something!