Mr. Handyman serving Greater Jacksonville

I'm quite disappointed with my experience with Mr. Handyman. Although Lisa was pleasant enough, she did advise upfront they were "not the cheapest". I wasn't necessarily looking for the cheapest. I was looking for quality along with reasonable pricing. Cheapest is usually not the best, when it comes to remodeling. Lisa advised that there was an estimate fee to come out, but allowed me to email her pics and dimensions, to get even a ROUGH estimate, as they were my 1st call. I have a standard alcove tub (3 walls) with a window in the middle and I made 2 niches on 1 wall. Including the window area, it's approx 70 sq ft. Also, I have 5' x 5' floor that I wanted tiled. Very small bathroom! Lisa got with a technician and advised it would be approx $10,000 - $12,000, to install the tiles. This seems a bit excessive when the other 2 quotes I received from tiling installation companies were closer to $3-$4k, for the project. I'm disappointed because I tend to be a loyal customer and I was DEF looking for help with more projects, so it would've been GREAT to be able to stay with 1 company for all my different items. I understand not being the cheapest and I can appreciate that! However, the price difference (not just being higher than competitors, but substantially higher) made me doubt their capabilities of accurately pricing any future projects. I really wish this could've worked out! Please make sure you do your due diligence, as a customer!!