Mr. Fix Santa Fe - Centro de Reparación de Computadoras

Terrible experience. The laptop we left for repair for my underage son was returned with adult content on it. The manager at the Office Depot where Mr. Fix is ​​located reported it to the supplier since they refuse to take responsibility. There has been no response from anyone. Mr. Fix has not contacted us to explain what action they will take to resolve this issue and prevent it from happening again. I am still waiting for them to take responsibility.

Incredible service. I took my device to the branch with Daniel after it wouldn't turn on. He gave it a quick look to see if it was just a minor adjustment, and since it still wouldn't turn on, we decided to send it to the lab. A week later, I received a call from the team explaining the faulty component and the different replacement options. Another week later, I was able to pick up and pay for the service at the branch without any problems. Daniel explained the replacements and the steps to take if I had another issue. Thank you so much!