Lehigh Valley Electric, Inc.

The treatment to a new homeowner is utterly disgusting! Iam the mother to the young lady who you decided to berate this afternoon 12/3/2025 As you told her she will have a rude awakening? Tracey my daughter is a supervisor and is a very responsible young lady and even tho she was late for her appointment her other half was there and explained the situation. She was on her way over the mountain losing service in and out when your guy decided to tell her does she need him to dumb down the explanation? Like huh? What? that was uncalled for! He could have waited the 3 minutes it took her to get there! He left and sent her an invoice and she emailed you disappointed on what happened there are cameras in the home with audio and when she sent me the video of the way he was speaking to her on the phone and to her other half It was absolutely horrible! Then after the call with you, you telling her you did not care if she put a bad review and other comments made to her that were inappropriate! My daughter is learning how to be a homeowner(closed on home 10/8/2025) so she asks many questions because she wants to understand. Iam very proud of her and the person she is but not once did she disrespect you as you did her telling her she disrespected the appointment by getting there late and she wasted your time!l She picked your service because of the very good reviews and you were close to the house! I know you were a new homeowner at one time so patience and empathy especially with these times are essential to our young adults! Being Kind is free! She was going to move forward with the service that’s why she reached back out to you but after the way you disrespected her (yes the call was on speaker and the audio to the house cameras captured it all) I told her all your service deserves is the service call fee I told her I will help her find someone else she does not need to give you her hard earned money! Thank you and please remember Being Kind is Free! Very Upset Mother to a New Homeowner adult child!

I have used this company twice to replace electrical outlets and they did a good job. So when I had a problem with my ceiling fan and I saw on their website that they could help, I called them. However, they do not actually do anything with ceiling fans although this page clearly states that they do (the website designer just put it there 🤷‍♀️), so who knows how much more of their website is a complete fabrication? I would recommend them, just don't get your hopes up until you talk to them.