Lancaster Plumbing, Heating, Cooling & Electrical

Every interaction with the team at Lancaster has been fantastic. They've responded to heating emergencies in the winter, and they were also incredibly patient coordinating a heating system install during a total remodel. Beyond their exceptional technical abilities, they all have cared deeply about doing the best job they can, and doing it kindly - they're the only people I've worked with who cover their boots when inside! Can't thank them enough for all they've done so far.

Mike D. was excellent. He was punctual, professional, and extremely knowledgeable. I honestly have nothing bad to say. To be transparent, I had another plumbing company out prior to this visit, and while the outcome ended up being the same, I didn’t get the best vibes. Mike was the complete opposite. He took the time to explain everything clearly and thoroughly, which made a huge difference. Despite the cold weather, Mike went outside and removed the vent cap from the pipe in our front yard. He explained that it wasn’t technically up to code, and once he educated me on why, I completely agreed. He then had me flush a toilet so he could watch the water flow and reassured me that everything was moving properly — even showing me visually, which I really appreciated. He made a simple but effective fix by adding ventilation holes to the cap, secured it back in place, and then walked through the house with me one last time. He flushed the toilets again and explained that the remaining issue is the roof vent pipe being covered in snow and ice. I felt very confident in Mike’s work, his explanations, and his professionalism. I would absolutely recommend him and would not hesitate to call again.