JW Plumbing, Heating and Air

Alex Griego was very informative and provided excellent service. He clearly explained to me the problem with my condenser fan affecting my AC unit. When I gave him my OK, he quickly and expertly began fixing the problem. His clothing was spotless and wore shoe covers when he entered my home. He left the area free of debris. Alex took photos of my equipment and emailed them to me to document the issues. He ordered the required parts and explained the parts should come into to company in 2-3 days and he would call to schedule a return visit for the installation. I highly recommend Alex and JW Heating and Air Conditioning.

I called a couple of places before giving this business a call. They were able to see me same day, and Roberto B., the specialist who came over, was extremely helpful and knowledgeable. He spent a lot of time both with our system and explaining everything to me in detail. He even drew me a diagram! I appreciated that. It was a complex situation and he was very patient with all my questions. Down the road, we will most likely need more work on our system, and I will definitely be calling Roberto back.

Julio Capir from JW Service provided outstanding professional service while performing my home’s furnace annual maintenance. He arrived on time, worked efficiently, and clearly explained each step of the process so I understood what was being done and why. Julio was very transparent about the condition of my system, any potential future concerns, and what was and was not necessary—there was never any pressure, just honest information. He was also extremely patient and courteous when I asked questions, taking time the to answer everything in detail and in a way that was easy to understand. Thanks to Julio, I feel confident that my furnace is running safely and efficiently for the year. I highly recommend Julio Capir and JW Service for anyone needing reliable, professional furnace service.