Michael York
I can’t say enough good things about JTM Plumbing and Drain in Omaha. I had a major plumbing issue come up late Friday afternoon around 2:30–3:00. A trusted recommendation pointed me to JTM and specifically the owner, Jon, as an honest company to work with. I reached out to Jon directly—even though he was on vacation, he responded quickly, gave me a fair eyeball estimate, and pointed me to the right place to leave a voicemail since the office was closed. When I called, their project manager Nick answered on the first ring and immediately got someone scheduled for Monday morning. The crew was on site right around 8:30–8:45 a.m., exactly as promised. They repaired a sheared pipe in my basement using cast iron, fixed the drain issue, installed a new sink, and added quarter-turn shutoffs to supply lines in both my upstairs kitchen and downstairs bathroom. The work was done professionally and correctly. The technician, Adam, was outstanding. He kept me informed the entire time, explained what he was doing and why, and never made me feel like I was in the way—even though I’m a curious homeowner who likes to understand what’s going on. He was respectful, thorough, and meticulous, and the cleanup afterward was excellent. This is a well-run, honest, professional company from top to bottom. I couldn’t recommend JTM Plumbing and Drain any higher, and I’ll absolutely be using them again. They’ll be coming back to install gas lines and handle additional work for me in the future. If you want plumbing done right, with clear communication and fair pricing, this is the company to call.
