Jones Heating and Refrigeration LLC offers dryer repair, washer repair, appliance repair, and dishwasher repair in Dickinson.
Jones Heating and Refrigeration LLC offers dryer repair, washer repair, appliance repair, and dishwasher repair in Dickinson.
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3 public reviews
I called this frozen, February morning about our furnace problem and they got me scheduled and taken care of right away. The guys were thorough, polite, and knowledgeable, and it’s such a relief to know our furnace is now working as it should. Really appreciate their work!
Highly satisfied with Jones HVAC! They respond promptly and are very professional. Greg is very knowledgeable and always gets the job done correctly! Greg makes everyone else look like sheep. UPDATE… (after receiving the bill) I stand by my original review about how Greg is a very knowledgeable individual & I very much enjoy interacting with him. I do have an issue with the billing because I did not know that they charged the “labor rate” for the drive to my house (2 hours roundtrip) in addition to charging for mileage (140 roundtrip). This billing method was never explained to me beforehand & I’m not aware if that is the standard with HVAC services. It’s confusing because they just added the 2 hours of drive time to the labor column without explaining that it was for the drive to my home. My previous bill charged less for mileage & I’m assuming they were at another residence closer to my home 🤷♂️ They came out once to diagnose the problem and then a second time with the necessary part to fix my unit that was under warranty. 4 hours of drive time at $145/hr plus mileage was shocking. Exceptional company but not cost efficient if you live outside of Dickinson. The drive time charge should be clarified on the bill/statement & not billed as “labor”.
I needed help with furnace on New Year's Eve. I called that morning and they were able to fit me in. To be sure we got help, the owner himself arrived and took care of the problem. He was very pleasant, seemed happy to be there. It is impossible to find service and great attitude this awesome in SW ND. Always call Jones first!
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