Beka Deressa
I feel like I need to share my experience. Be aware of the diagnostic fee. They charge 163 dollars for a diagnostic fee. That seems odd, especially since it took them 5 minutes to diagnose. Then they charged almost 200 to repair. It took them 20 minutes to repair. I paid 307 dollars for a 20-40 minute job. Further. I called the night before. He said he would send someone out in the morning. He did not disclose the high diagnostic fee. At 11, I called for an ETA. They said the person I spoke to didn’t schedule it. The lady said they would have someone there between 1-3. At 3, I called for an ETA. The guy they scheduled had an emergency. Okay. Things happen, usually nice to let your customers know. They said a different persons coming after 4. That time changed to 5-7. I called again at 7. Someone finally showed up at 7:30 at night. Not great service and very expensive for what I got.
