Inell Cook
If I could give negative stars I would. I only trusted my vehicle to the dealership and the shop. Today I found out they are scam artists. If you've had work done get a second look at your parts. They are charging for new parts put replacing your parts with used refurbished parts. They don't expect you to return during the warranty period so they get away with it. I spent $1200 for repairs and got a used alternator for a new price then they tried everything to not honor the warranty because they new the part didn't come from autozone. The older gentleman is very rude and disrespectful telling me to stop talking when he is talking and shut up so I can listen to him.When I said I was going to notify the proper authorities on there shimmy practices he told me call who I want do whatever he didn't care. I brought in my alternator to have them honor the warranty. I was told a new one would be there in 45mins. I stepped away and when I returned I was told they wasn't doing anything my alternator was from a junk yard it had blue spots on it. There was no spots when I dropped it in and it had been looked at by the older gentleman and the guy behind the desk. Shimmy practices and when I had a VERY BIG PROBLEM with what they did they called the police on me.STAY AWAY BEWARE, CHECK YOUR PARTS TO MAKE SURE YOU HAVE NEW PARTS AND HOLD ON TO ANY AND ALL RECEPTS FROM THEM. GRIMMY AND SHADY PRACTICES. I have to apologize to friends I refered there because I lived by the dealership or this shop working on my car. Lesson learned. Dealership ONLY!! For me