J & S Plumbing Inc.

Our experience with J&S yesterday is exactly why we continue to rely on this company. We had an issue with a frozen pipe, and they sent a plumber out in record time. Stephen was extremely professional and clearly explained our options for resolving the problem. I truly feel that other companies might have taken advantage of the situation and overcharged us, but Stephen and J&S were fair, honest, and reasonably priced. Most importantly, our water is running again. Thank you

We paid around $500 for a washing machine water shutoff valve replacement which is outrageous. We would have shopped around more if we had more time but needed it for a washing machine delivery. The service was prompt, however, I was charged more than double the price of what I was originally quoted. When I brought up the discrepancy compared to the original quotes, they asked me with whom and when I talked to them on the phone then said that they could not find records for it. They also said that the quotes are always subject to change and they cannot give an accurate pricing before evaluating in person despite of the basicness of the task - the catch is, there is a consultation fee of close to $100 just for them making the trip, which you need to pay if you don’t like the pricing and decide to not use their services. They also tried hard to sell us on services/upgrades that we did not necessarily need. I find the whole experiencing predatory, pushy and disingenuous and I cannot recommend them to anyone looking for plumbing services.

After contacting another plumber at 10:00 a.m. with a promise for them to be out at 3:00 and got screwed at 2:45 until Monday... I contacted J & S Plumbing. I explained my situation that I was a residential with a business need, and also that my daughter could not go to work because of the current situation, and with a new job on the 8th as a police officer...... It was imperative that we had this problem solved so that my daughter could go to work clean her first day. Knowing that the probability of getting somebody to come out at 2:45 p.m. on a Saturday would be almost impossible.... J&S plumbing made it possible! Thank you very, very very much from the bottom of our hearts. We took care of your guys with take-home mine and chocolate dip handmade pretzels. Thank you again, very very very much and have a happy holiday season. As far as plumbers go... I couldn't have asked for a better holiday gift,! ❤️