Hill & Company Service, Inc.

Can I just say how *unimpressed* I am with my experience with the Hill & Co. group?! I had a pair of guys come out & take a half-assed look around, then the older, chubbier journeyman sent the younger, skinnier apprentice under the house to poke around at the plumbing (he forgot his flashlight & had to be handed one). They tried to convince me that I needed to upsize my whole gas line, "for code." They even had me convinced & up-sold, until I asked the next 2 plumbers about it... They were *absolutely* trying to take advantage of someone who didn't know better. Anyway, they quoted me $9,2k for a simple Tankless Water Heater swap. I though that was too much, so I called around. An outfit called Yarbrough & Sons sent a technician named Cole Hobson to come out & do an estimate for a Tankless Hot Water Heater swap for me, and not only did he do a *thorough* bathroom, utility closet & crawl-space inspection, he came out of the crawl space (looking like the undead 🧟‍♂️), went looking for a shovel, & then went *back* underneath the house to trench out access to allow him to get where he needed to go, to see what he needed to see! I should add that Cole & I are both bigger guys (like the Hill&Co Journeyman), & I would not have wanted to have to do what he just did. And he did it enthusiastically & professionally, all for just a free estimate! Very impressive! Unfortunately, a guy from a "2 guys in a truck" outfit came in right behind them & immediately underbid their quote. But I was so impressed by Cole, that I called Yarbrough & Sons, & I asked if they could match/beat the other offer? And, guess what, they did! So, we were pleased to get to book the project with them & are having it installed next Monday (So long as I can get my Electrician to come upgrade the power outlet box over the weekend 😅). For the record, they beat out Hill & Co.'s (who was Angie.com's 1st recommendation) initial quoted price by >45%, coming in at just

We have been shopping to replace our HVAC system for six months. By far the most professional quote process came from Jeff Holloway. He took the time to inspect each service and return vents to calculate a balance load (turns out we needed an additional 12"12" return vent). Then two days later technicians Ryan & Kasem arrived to install new system. They were polite, hard working, quite efficient, and very respectful of our property. Everyone at Hill&Co were willing to fully answer and explain any questions. Also. the financing terms were quite attractive. We are more than pleased. Eric, the manager of the installation crew, came and preformed a quality assurance inspection of all facets of the work. Have never had this level of service before and are quite happy, especially for such an expensive purchase.

Two months ago we had one of our two AC units replaced by another well-known AC company in the local metro area. That experience from start to finish was not good on many levels. I would not recommend that company to anyone. So when our second AC unit decided to break last week we decided to call Hill & Company this time. I can positively say that the full experience from Paxton coming out to find the issue, to Jeff coming out later that same day to discuss options if we decided to purchase a new unit instead of a repair, to the next day having Zeus and his team out to do the new AC install - every single interaction was professional, their employees were very knowledgeable and personable, our property was treated with respect, they showed up on time and were done exactly when they said they would be. They cleaned up after themselves. The options of which unit to buy were presented to us in an easy-to-understand way and we felt we really got a lot of value for our money. Overall, a very good experience with everyone at Hill & Company. I would definitely recommend them to my family, friends and neighbors. Thank you Hill & Company!!!