Todd Farias
Went to guidos with a very basic and straightforward job to cut some plexiglass for a project. I brought in a template that I offered to leave with them to ensure measurements were exact. I was told they didn’t need the template and they took some measurements. I got a call a few days later to pick up. I got the material home to learn the sheets were cut short by about 1/4 of an inch. I called guidos to let them know and was told they followed the dimensions of the template. I brought the template back in to show them and as I attempted to show him what was off was told just leave the template and I’ll cut it. Shortly after leaving I got a call from guidos asking me to come back in and that I gave him a different template than I brought in the first time. They basically accused me of trying to get something for nothing. I assured him it was in fact the only template I had and he continued to dispute that saying the original template had holes and the one I brought in didn’t. I asked him to go check if to ensure there were no holes and surprise surprise there were holes as it was the same template. I went to pick up the new plastic and brought back the 2 of the 4 pieces that were incorrect as I had already brought him the other 2 when I returned the pieces with the incorrect dimensions. Apparently he forgot I returned the incorrect pieces the first time and said I cut 4 new pieces suggesting I was only dropping off 2. I will never go back to this company. Their mistake, blamed me and were rude in the process. Now the question is, are they correct. I will update when I get home and test.
