Ed Reviews
I had inspections and estimates from multiple retrofit companies, all of which had great reviews and came highly recommended. The first company came out and said everything looked good and that the work could be done. The second company, however, told me my cinder block foundation was not eligible and that the entire foundation would need to be replaced — a huge and discouraging recommendation. Then Andy from Golden Retrofit showed up. From the start, it was clear that Andy truly knew what he was doing. He had the knowledge and expertise to understand my cinder block foundation and, more importantly, HOW the retrofit could be done correctly and to code. He didn’t just give an opinion — he explained the process in detail, answered every question, and walked me through the solution step by step. At that point, choosing Golden Retrofit was a no-brainer. Throughout the preparation phase, the office staff kept me well-informed, responsive, and on top of every step of the process. Communication was excellent. On the day of the work, Andy personally showed up with his team. He again explained exactly what the crew would do and what I should expect. The team was professional, efficient, and clearly experienced. The work was completed quickly and cleanly, and the quality was outstanding. After the work was completed, the city inspection was conducted and passed, which gave me even more confidence that everything was done correctly and to code. What really stood out was that Andy followed up after the work was completed to make sure everything went well and that I was satisfied. That level of dedication to customer service is rare. If you want to work with the best retrofit company and have a knowledgeable, honest, and professional inspector overseeing your project, go with Golden Retrofit and ask for Andy. I couldn’t be happier with my experience.