Freeman Exteriors

Wonderful experience. Chance came out to assess the roof and walked around with me showing all his concerns. Did not feel like a sales pitch, he was very honest about the options, really seemed to care more than sell his product/ team. Their communication from that point onward was top notch. Jeff kept me in the loop about every detail and even asked about logistics like what entry way to keep open so that we could leave the house. Team showed up exactly when Jeff had said, and had the job done quickly and efficiently. Very little mess as they kept things clean and tidy. The whole crew seemed kind and would say hi if I passed by. Pricing also seemed fair for the quality of work, they overestimated the amount of plywood that would need to be replaced in the estimate, and credited us the overestimate, just very honest and personable people. Would recommend, and will be coming back for any future roofing needs.

From the outset, my experience with Freeman Exteriors was nothing short of professional and accommodating. Understanding the urgency of my request for a roof inspection, they efficiently arranged for an inspection within the same week, which was much appreciated. Upon arrival, Chance, the inspector, immediately impressed me with his keen eye for detail and extensive knowledge. He identified the unique material of my shingles, indicating a specific manufacturer, which I found remarkably insightful. While he informed me that a spot repair quote wouldn't be feasible due to the distinct design of my shingles, he went above and beyond by providing the contact details of the original installation company—a gesture that saved me considerable time and effort. But Chance didn’t stop there. With a willingness to deliver value despite the initial limitations, he offered to assess the exterior of my home. He conducted a comprehensive damage inspection, walking me through his findings with clarity and providing photographic evidence to support his observations. This level of diligence and the actionable insights he provided were immensely helpful, especially when communicating with the original roof installers. My experience with Freeman Exteriors and Chance exemplifies the kind of professionalism and expertise that is rare and invaluable. It’s clear that customer satisfaction and genuine support are at the heart of their service. I highly recommend Freeman Exteriors to anyone in need of roofing services for their unparalleled professionalism, expertise, and the extraordinary care they extend to their clients.