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Great company with knowledgeable and personable plumbers. Called Flowking because I was afraid I had a collapsed sewer line in a rehab property I purchased. After jetting out the line and clearing some tough debris I was unable to knock loose, they performed a camera inspection and eased my concerns by confirming the complete line was intact. They used specialized gadgets to locate and mark depth along with providing insight on plumbing concerns I had throughout the property. Silvio and Jerrod helped me out BIGTIME.
I was told one amount for a service fee out of area, $120.
They came out for one problem, Frozen water line under my house. I told them it was a crawl space under the house. They acted like they would solve the problem .
They were here for about maybe an hour and took pictures apparently showing us, what...I dont know unless I was under the house and knew what I was looking at.
I was charged $795.00 for them to tell me my water line was frozen and I would need to wait for it to thaw out. They did absolutely nothing. Fixed nothing. Just charged me $795 for driving to my house. Three men came out. What a rip off!!!
Edit. 2/3/2026.
This explanation by the company is full of lies. They were here maybe sn hour. No it's not hazardous underneath of my house I have pictures how clean it is. Complete lies. After floating Rooter left someone else crawled underneath of there and took pictures and showed me how clean it is there isn't anything under there what they're saying. All lies.
I did not decline the $300 refund. Who would do that. Just more Lies.
Go ahead and just refund me the $300 sir thank you.
I had a large plumbing emergency right before the holidays. Silvio and team were extremely responsive in adjusting schedules to assist and resolve the issue. Communication was excellent throughout and work performed well. Without them other work in progress would have been halted and I would not have been able to host the holidays. Definitely my go-to plumbers from now on!