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Water Heater Repair
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Pipe Repair
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Garbage Disposal Repair
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Mini Split Repair
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We had heat pumps and water tank installed 3 years ago. Communication was not good, appointments were missed (without phone calls), emails not returned in a timely fashion. We have had issues with our water tank due to their faulty plumbing and now we have to pay $500 in labor to get it fixed/replaced. Would not recommend this business.
I had an excellent experience with Excel mechanical when I had a new furnace and water heater installed in November. When I first called them I was very impressed with how responsive they were; they were able to give me a quote very quickly and showed up to all scheduled appointments on time. Not only that, but they offered the lowest price and quickest turn around out of the several companies I got quotes from. I communicated mostly with Asa, who always warm, friendly and got back to me immediately throughout the whole process. Rochelle was also very kind and helpful when I spoke with her. The company went out of their way to get the furnace installed as quickly as possible. They also coordinated everything with my propane company, which I really appreciated. I also asked them to install a new water heater, as mine was very old, and they even moved it to a more convenient spot in the basement for me. Matthew, Brandon, and Bryce did most of the installing, and Keith and Lucas did the vent work, I think. Everyone was very friendly and knowledgable. I felt completely comfortable having them in the house, and they were very conscientious about making sure everything worked well and made sure to clean everything up.
The individuals that worked on my home were always on time, they were very professional and made the process of new heating systems easy. I’d highly recommend.
Update, had an issue with one of the split units, lost pressure. A newer technician came to my home, very capable, well spoken and knowledgeable about the systems and what needed to be done. He had constant support from the original installer. He was neat and efficient. I’m overly impressed with the product , service and technicians.
Excel did a great job for us !
Extensive entire house ( 1762 vintage) redesign and replacement of force hot air with 8 Samsung heat pumps. Required linesets through walls and attics.
Managed to complete on time and budget against difficult supply chain.
Good coordination with other trades. Also relocated an existing hydronic oil boiler system as cold weather back-up. Heat pumps maintained constant quiet and comforable heat all winter with outside down well below 0degF .
Enjoying the cool air now !