Evenflo Plumbing LLC

We have called on EvenFlo for different plumbing jobs several times and have always had a great experience. The scheduler/dispatcher Wendy is always very courteous and friendly, making sure to send a crew to our house immediately, even when not a plumbing emergency. Most recently, plumber Tim and an apprentice came out to replace a kitchen faucet and repair another bathroom faucet. Tim and the apprentice were on time, very professional, courteous, and respectful. They respected our home and cleaned the work areas once the jobs were completed. I could overhear Tim training his apprentice while they were working and was really impressed with his knowledge, patience and teaching skill. I will call EvenFlo for all my future plumbing needs.

We had what I considered "A Sewer Nightmare" until Patrick arrived and made things right. One flush and it appeared that the problem had corrected itself. A few more flushes and the problem returned. Patrick worked awhile and problem solved, or was it? A night of blissfully using the system lulled us into thinking that we had dodged a bullet. Rude reality appeared early the next morning with the problem returning in full force. A frantic call to Evenflo brought Patrick back out, now with the big machine. This time we felt that success had really been achieved. After running the camera on a wire down the pipe we could see that the fix was probably temporary. The camera revealed that our 50-year-old concrete pipe had suffered root infiltration. Next step, replace 10 feet of pipe with the new stuff and install a clean-out riser. Patrick quickly agreed to let me dig down to the pipe and prepare the area. He must have known somehow that I had hard-packed clay and gravel in my yard that I would have to contend with. Fortunately, I scheduled Patrick to come out a week later for the final push. I now have a new appreciation for what plumbers have to contend with after moving approximately 2 cubic yards of what seemed at times to be concrete to prepare the area. Patrick and Eugene showed up at the agreed upon time to finish the job. The city inspector showed up to approve the installation and let me know that I had hired good people for the job. Good to know. It wasn't long and the new pipe had been installed and lots of water was sent down the pipe to check for leaks, none detected. Real success this time. Patrick was great to work with, and he listened to and understood my concerns about the project and was willing to work with me. I'll never take flushing the toilet for granted. Bottom line, if I ever need a plumber again, I'll call Evenflo and ask for Patrick.